Practical Service Blueprint Mural Template

All new for 2017, this is the Practical Service Blueprint format built in Mural, ready to be duplicated and used in your own projects. Renovated for multi-user collaboration and online creation, the Mural template is the easiest way to start with the format and start taking action right away.

If you start to feel lost or have questions, or want to help others. head over to Slack and get in the #blueprinting channel and jump in and take part in the community!

But first - watch the video to see exactly how to use the template:

Start a free trial Mural account to try the template right away!

Additional resources are available here: 

• Guide to Practical Service Blueprinting
• Join the Service Design Community Slack
• The difference between a blueprint and customer journey
• Introduction deck to Practical Service Blueprinting
• Strategic theme and tactical fixes worksheet
• Synthesis process workflow
• Mural.co

NOTE: You must have a Mural account to open the templates and use them.

EXAMPLE TEMPLATE

Blank TEMPLATE

Filled-out example Mural