PSD Live! Webinar Series

March 24, 2017: Making the Leap to Service Design, with Megan Erin Miller

Webinar recording

Organizations everywhere are making the transition from products to services. With this transition comes a new set of design challenges. We must adopt a new mindset and methodology to not only create memorable and valuable service experiences for our customers, but also empower our organizations to change the way we do business for the better. But how do we grow this capacity for service design in ourselves and our organizations?